Frequently asked questions
Answers on same-day delivery, areas and fees, gifting, what is on each board, allergens, payment and cancellation. If your question is not here, message us on WhatsApp on +91 9910673818.
Delivery
Can I get a cheese board delivered the same day in Delhi?
Yes. Order before 2 PM and your board arrives the same evening between 5 PM to 9 PM. For Gurugram, Noida and Greater Noida the cutoff is 12 noon. Enter the recipient's pincode in the cart to see the live countdown.
Which areas do you deliver to?
All of Delhi, plus Gurugram, Noida, Greater Noida, Ghaziabad and Faridabad. Delhi, Gurugram, Noida and Greater Noida can receive same-day orders before the cutoff. Ghaziabad and Faridabad are scheduled deliveries.
How much does delivery cost?
₹149 within Delhi and ₹249 for the rest of NCR. Delivery is free on orders of ₹2,499 and above. You can also collect from our New Friends Colony kitchen at no charge.
What if nobody is home to receive the board?
Add a second contact number at checkout. Our rider calls before arriving, unless you tick the surprise option, in which case we deliver without calling ahead.
Gifting
Can I send a cheese board as a gift to someone else?
Yes. Add the recipient's name, number and address, write a gift message and we pack it with a handwritten note. The packing slip carries no prices, and your billing details stay with you.
What is a good gift for a dinner host in Delhi?
A ready-to-serve cheese board. It needs no cooking, goes straight to the table and gives guests something to eat while dinner finishes. The Classic Cheese Grazing Box at ₹1,499 serves three to four.
Do you do corporate or bulk gifting?
Yes. Orders of 10 or more boards can carry a printed card and be delivered to several addresses on one date. Use the corporate enquiry form and we reply within one working day.
The boards
Are your cheese boards vegetarian?
Five are vegetarian: the Duet, Classic, Sweet and Savoury, Cheese Grazing Platter and Grand Cheese Grazing Board. The Charcuterie and Cheese Box and the Grand Charcuterie and Cheese Board contain cured meats. Every board is marked clearly.
How many people does each board serve?
The Duet serves one to two. The Classic, Sweet and Savoury and Charcuterie boxes serve three to four. The Cheese Grazing Platter serves six to eight. The Grand Cheese Grazing Board serves twelve to fifteen and the Grand Charcuterie and Cheese Board serves eighteen to twenty.
How long does a cheese board stay fresh?
Keep it refrigerated and take it out about 30 minutes before serving. It is best enjoyed the day it arrives. Wrap leftover cheese separately and eat it within a day or two.
Which allergens do the boards contain?
Every board contains milk, tree nuts and gluten (in the crackers). Tell us about any allergy on WhatsApp before ordering and we will advise. We cannot guarantee a nut-free kitchen.
Orders
Can I choose a delivery date and time?
Yes. Choose tonight (before the cutoff) or any date up to three weeks ahead, with a window of 12 PM to 3 PM or 5 PM to 9 PM. The two Grand boards need 24 hours' notice.
How do I pay, and can I cancel?
Orders are prepaid by UPI, card or net banking. There is no cash on delivery. Because every board is made fresh to order, we cannot cancel or refund once it is confirmed. If a board arrives damaged or wrong, message us on WhatsApp within two hours with a photo and we will make it right.
Who makes the boards?
House of Cheeseboards is a House of Indulgence kitchen. Every board is assembled by hand in our New Friends Colony kitchen in New Delhi.